At Port Orchard Parrots Plus, we are dedicated to providing exceptional care and services for our clients and their feathered friends. We understand that schedules can change, and unexpected events can occur. However, to ensure we can accommodate the needs of all our clients while maintaining the quality of our services, we have established the following cancellation policy.
48-Hour Notice Requirement:
To cancel or reschedule any service with Port Orchard Parrots Plus, we require a minimum of 48 hours’ notice. This policy is crucial for us to manage our scheduling effectively, allowing us to offer our time and space to other clients.
Full Refund:
Clients who provide at least 48 hours’ notice for cancellations or rescheduling will receive a full refund. We value your time and commitment and strive to ensure that our policies are fair and transparent.
Late Cancellations:
Cancellations made less than 48 hours before the scheduled appointment or reservation will not be eligible for a refund. When a service is booked, we allocate the necessary resources, time, and space exclusively for you, and late cancellations prevent us from offering these resources to other clients.
No-Shows:
Failure to show up for a scheduled appointment without prior notice will be considered a no-show. No-shows will not receive a refund, as this not only affects our scheduling but also impacts our ability to serve other clients.
Exceptional Circumstances:
We understand that emergencies and unforeseen circumstances can occur. If you need to cancel within 48 hours due to an emergency, please contact us as soon as possible. We will review each case individually and may offer a refund or reschedule at our discretion.
Rescheduling:
If you wish to reschedule your service, please provide us with at least 48 hours’ notice. This will allow us to adjust our schedule accordingly and potentially offer your original time slot to another client.
Contact Information:
To cancel or reschedule your service, please contact us using the following methods:
- Phone: (360) 876-6263
- Email: [email protected]
- In person: Visit us at our location
We appreciate your understanding and cooperation with our cancellation policy. By adhering to these guidelines, you help us maintain the high-quality service and availability that our clients expect from Port Orchard Parrots Plus. If you have any questions or need further clarification, please do not hesitate to reach out to us.